Product Availability & Lead Time Information


Our current order fulfillment time for most product types is 3 to 5 business days.

Please remember that your specific order may ship faster, or slower, depending on the product(s) and color(s) that you have chosen. Larger sets and dining tables may take longer for example than a single Adirondack chair order. Pergolas and A-frames for example are built-to-order items and do not carry any on-hand inventory, which will add fulfillment time to your order. 

 

2024 Product Availability

We take great pride in providing premium, 100% American-made Outdoor Living products and we are humbled that so many people choose our brands as centerpieces to their family’s outdoor living spaces.  

Products marked as unavailable are not necessarily discontinued, but rather they may also be in pre-production or are temporarily out-of-stock due to demand. Please sign up for "notify me when in stock" to make sure you stay up-to-date on the items you are waiting on. 

Please refer to our FAQ section for further answers on shipping and availability. Each product description page also provides details on that specific item's fulfillment time(s) as well. 

If you have further questions and need assistance, please do not hesitate to reach out to our customer service team via on-site chat, the contact us form, or their direct email at inquiries@highwood-usa.com. 

-The Highwood Team