Our quality products are backed by a warranty that protects your investment. Register your products and rest assured that we are here for you if you ever need us.

Highwood USA, LLC. stands proudly behind the products that you have purchased. Take a moment to download the warranty certificate for the brand that you have purchased and file it in a safe place along with your receipt.



DOWNLOAD YOUR WARRANTY CERTIFICATE

highwood Warrantyhighwood®

Elk Outdoors WarrantyELK OUTDOORS

Sequoia Professional WarrantySequoia Professional



WARRANTY REGISTRATION FORM

If you would like to register your purchase right now, please complete the form below.

MAKING A WARRANTY CLAIM

  1. You will be asked to provide a clear photo or scan of the actual receipt to show that you are the original purchaser of the product(s).
  2. You will also be asked to provide a photo of the item, clearly showing the issue
  3. Only brand-new products purchased from authorized retailers are covered by warranty (used products or open-box/discounted purchases are not covered)
  4. Send an email titled “Warranty Claim” to inquiries@highwood-usa.com with the following:
      a. A copy of the receipt showing proof of purchase
      b. The photo(s) clearly showing the issue
      c. A description of the issue
      d. The product name/model #/color
      e. The serial number (usually found on the underside of the product)

REWARDS FOR REVIEWS

Earn a $5 Starbucks or Dunkin’ Gift Card or send a $5 donation to the National Search Dog Foundation in exchange for your honest review!

Click Here to Submit Your Review »